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Terms of use

General Provisions:

Dear guest, while visiting the site, you guarantee that you agree to the current terms of use and privacy, and if you do not agree to them, you should not use this site. The site reserves the right to change, modify, add some, or remove parts of the terms of use and privacy in Any time, and changes become effective when they are posted on the site without notice, please review the terms of use and privacy regularly to keep up to date with all updates, and your continued use of the site constitutes your full acceptance of all changes that are made.

How to use the site:

Age:Dear guest, you are either eighteen years old or visiting this site under the supervision of a parent or legal guardian, we grant you a non-transferable or revocable license to use the site under the specified terms and conditions, and the purpose of this license is to shop for personal items sold on the site Use for commercial purposes or use on behalf of any third party is prohibited, except as clearly and transparently permitted in advance, and any breach of these terms and conditions shall lead to the immediate revocation of the license granted in this paragraph without any prior notice.


All content included on the Site, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, is the property and copyright of BanaPerfume, its users, suppliers, or its licensors and is protected by copyright, trademark, patent and copyright laws. other ip.

The content on the Site and the copyrights are the exclusive property of BanaPerfume and are protected by copyright, trademark, patent or other intellectual property rights and laws.

Subscribing to Bana perfume and creating a customer account:

Certain services and related features that may be available on the Site require registration or subscription. By choosing to register or subscribe to any such services or related features, you agree to provide accurate and current information about yourself and to promptly update it if there are any changes. Each user of the site is solely responsible for keeping passwords, passwords or other methods of identification safe and secure, and the entire responsibility lies with the account holder for all activities that occur under his password or within his account, in addition to that, you should inform us of any unauthorized use For your password or account, in no event shall BanaPerfume be liable for any direct or indirect loss or damage arising from any kind of disclosure of your username and/or password.

If you provide any information that is untrue, inaccurate or incomplete or if BanaPerfume has reasonable grounds to suspect that such information is untrue, inaccurate, incomplete or inconsistent with this User Agreement without prejudice to any rights and remedies of BanaPerfume this Agreement we have the right to Suspend indefinitely, limit or withdraw your access to the Site and/or your membership of the Site.

Email communication:

You agree, during the registration process, to receive promotional emails from the Site. At a later time, you can opt out of this option and not receive promotional emails by clicking on the link at the bottom of any promotional email.

User posts:

All of your posts on the Site and/or your submissions to us, including but not limited to questions, criticisms, comments and suggestions (all “Posts” collectively) become our sole and exclusive property, and in no way belong to you, as well as the rights that apply to Any kind of post, and once you share your comments or criticism with us on the site, you also give us the right to use the name you display directly related to the criticism, comment or other content, and you have no right to use a fake e-mail address, pretend to be someone else, or try to mislead us or any third party regarding the authenticity and reliability of any Submissions, and we may remove or modify any Submissions, but we are not obligated to do so.


When you submit data to us using the Site, you consent to our retention, sharing and use of that data for the necessary procedures as set out in this Privacy Policy.

I hereby consent to the analysis and use of the protocol data to develop and improve the performance of the Bana Online Shopping Store

Approval of orders and pricing:


The site reserves the right to refuse or cancel any order for any reason at any time, and before we accept the order we may ask you to provide additional information or confirmations, including but not limited to, phone number and address.

Products Description:

In the event that the product displayed on the Site is not as described on the Site, you can exclusively return the product according to the return policy referred to below.

Pricing information:

We reserve, at our sole discretion, the right not to accept or cancel any orders placed for products or services whose prices are incorrect on the site as a result of an error, and in this case we send a notification in this regard via e-mail, in addition, we reserve, at our sole discretion, the right to correct the error in the price fully authorized.

Return and exchange policy:

Bana Shopping accepts the exchange of products in the following cases:

1- A manufacturing defect in the product.

2- The arrival of a product different from the demand.

Bana Shopping does not accept returns or exchanges of products in the following cases:

1- During official state occasions announced in the store.

2- Products that have seasonal offers and discounts.

3- Personal necessities, including perfumes and cosmetics.

4- Products whose serial numbers have been tampered with or removed.

5- Products without price tags, stickers, original packaging, or lack of any of their accessories.

Terms of use:

1- Keep the pieces separately in a dry environment.

2- Not to bathe in it, wash it with water, or wear it in damp places, steam baths or saunas.

3- Avoid exposing it to perfumes, spraying it with perfume directly, or contacting it with creams.

4- Avoid sweat or moisture.

5- Clean with a dry cloth only when needed

6- Perfume loses its natural properties when left in the car or exposed to sunlight.

Security :

The warranty does not include all products, there will be a clear sign that the product is covered by the warranty for a period of one year from the date of purchase on manufacturing defects only with adherence to the terms of use.

1- The original purchase invoice is required to ensure that the warranty period is valid.

2- The repair time takes a maximum of (30) days, which are covered by the product warranty.

3- The warranty covers repair or replacement of parts for free in the event of a manufacturing defect, and does not mean replacing the product or refunding its value!!

The warranty does not cover the following cases:

1- Misuse of the product or non-compliance with the instructions for use.

2- Tampering with the product and attempts at repair.


You agree to defend BanaPerfume, its affiliates, officers, employees, agents and suppliers from and against any and all claims, actions, losses, liabilities, damages, costs and expenses including legal costs and expenses incurred by the facility due to your breach of this User Agreement or your breach of any law or the rights of a third party.


In the event that it is determined that if any provision of the Employment Agreement is held to be invalid, void or unenforceable for any reason and such provision of severance shall not affect the validity and enforceability of the remaining provisions of the User Agreement, in such event that part shall be construed in a manner consistent with With applicable law to reflect as closely as possible the original intentions of the parties and the remaining portions shall remain fully enforceable in accordance with applicable laws.

Law enforcement and judicial bodies:

These Terms and Conditions shall be construed and enforced by the laws in force in the Kingdom of Saudi Arabia. Each party hereby agrees to appear before the judicial bodies of the Kingdom of Saudi Arabia, and to waive any objections based on the venue.

Conflict Resolution:

In the event of any dispute, claims or disputes arising out of or related to any transaction carried out on the Site or a breach, implementation, interpretation or validity of the Terms and Conditions or any part of (the “Dispute”), the First Party shall amicably attempt to settle disputes through good negotiations. Intent by giving it a deadline to respond for a period of thirty (30) days, sending the first written message informing the other party of the dispute.

Complaints and feedback should be sent to the address below:

Bana Perfume

PO Box 12645 Riyadh 2197 Kingdom of Saudi Arabia

© 2022 Bana Perfume. All Rights Reserved