You can view your sales receipts through your account on our platform If you have created an account with us, you can log in through our website and view all the receipts issued for your purchases. And if you haven't created an account yet, you can do so easily through the login page on our website And if you have any inquiries or issues, please feel free to contact our customer service team, and they will be happy to assist you

We understand the importance of choosing the right perfume as a personal decision, and therefore, we strive to ensure the satisfaction of all our customers.

We offer you a complimentary sample of the same perfume with every order, so you can experience the fragrance through the sample and ensure its suitability before opening the full bottle.

If the perfume is not suitable for you, you can return it by contacting us via email or WhatsApp.

We always aim to ensure an enjoyable and comfortable purchasing experience for you.

Please note:
Products that have been opened or tampered with cannot be returned.

We ship the products after ensuring their safety and quality, We hope that the product you received meets your expectations. However If there is any objection to the product you received due to a manufacturing defect or shipping damage, So, you can contact our customer service team, and we will provide the necessary assistance for the return process And since fragrance products are subject to local laws and regulations, it should only be returned if the product is different from what was ordered or if it has a manufacturing defect, Unfortunately, we cannot accept returns that have been opened under the regulations of the Ministry of Commerce Thank you for your understanding in this matter.

Our products stand out for their high quality and focus on using the finest natural ingredients and essential oils, ensuring that our perfumes are safe and healthy for use. We also prioritize selecting the best and highest quality ingredients for the manufacturing of our products, and all our products are approved by the Food and Drug Authority Furthermore, our perfumes are classified among the luxurious niche fragrances, and we make great efforts to design unique and distinctive scents that suit all tastes and occasions We also strive to provide the best services to our customers and care about meeting their needs and requirements We are proud of our products and always look forward to improving and developing to meet the expectations of our valued customers

We ship our customers' orders using various shipping companies, and we usually choose the company that provides the best quality and speed for delivery. As for the delivery time, it varies depending on your geographical location and the shipping company we choose for delivering your order. In general, delivery of orders within Riyadh takes approximately 24 hours, while outside Riyadh, it takes 2 to 5 business days, and this depends on the shipping company we use. and we will strive to provide the best services and provide all the necessary information for you to track the shipping status of your order at any time. and if you have any other inquiries or concerns, don't hesitate to contact our customer service team, and they will be happy to assist."