Welcome, dear customer, to Bana Perfumes. By using this website, you agree to comply with these terms and conditions, and privacy. If you do not agree with these conditions, please do not use this site.

General Conditions:

Age: You must be eighteen years old or have your visits supervised by a parent or legal guardian. License: We grant you a non-transferable and non-cancelable license to use the site under the specified terms and conditions. The purpose of this license is for personal shopping only. Commercial use or use on behalf of any third party is prohibited. Content: All content on the site, including texts, graphics, logos, symbols, images, audio clips, digital downloads, data compilations, and software, is the intellectual property of Bana Perfumes or its users or licensors and is protected by applicable laws.

Email or Mobile Communication:

During the registration process, you agree to receive promotional emails from Bana Perfumes. Later, you can unsubscribe from promotional emails by clicking the link at the bottom of any promotional email.

User Contributions:

All your contributions on the site, including comments, criticism, comments, and suggestions, collectively referred to as “Contributions,” become the exclusive and absolute property of Bana Perfumes, and you do not retain any ownership rights. By sharing your contributions, you also grant us the right to use the name directly related to the criticism, comment, or any other content.

Orders:

Prices: Product prices on the site are determined based on Bana Perfumes’ pricing. Bana Perfumes reserves the right to modify prices at any time without prior notice. Orders: Bana Perfumes has the right to reject or cancel any order for any reason at any time. Before accepting the order, we may ask you to provide additional information or confirmations, including, for example, phone number and address. Payment: Payment is accepted by credit or debit cards or bank transfer. Delivery: Products are delivered to the shipping address provided within a specified timeframe, starting from the order submission date. The delivery period is a maximum of 3 Worck days within Riyadh and a maximum of 7 Worck days outside Riyadh.

Return and Replacement Policy:

Replacement: The customer has the right to replace the product in case of manufacturing defects or receipt of a different product than requested. Return: The customer has the right to return the product if there is no manufacturing defect or receipt of a different product than requested, but the product must be in its original condition and unused.

Return and Replacement Conditions:

Submit the return or replacement request within 3 business days from the date of product receipt by contacting us via WhatsApp. Send the product to Bana Perfumes at the customer’s expense. Pay the shipping fees in case of return.

Complaints and Feedback:

You can submit complaints or feedback to Bana Perfumes via email or WhatsApp.